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Introduction
\r\nWelcome to the One Million Mentors’ privacy policy.
\r\nThe One Million Mentors Platform (the “1MM Platform”) is operated by One Million Mentors (“1MM”), a trading name of UpRising Leadership Programme (“UpRising”), and is managed by the director (the “Programme Director”) of the One Million Mentors Programme (the “1MM Programme”).
\r\n1MM respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
\r\nThis privacy policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.
\r\nImportant information and who we are
\r\nPurpose of this privacy policy
\r\nThis privacy policy aims to give you information on how 1MM collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to the 1MM Platform.
\r\nIt is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them.
\r\nController
\r\nUprising Leadership Programme (trading as One Million Mentors) is the controller and responsible for your personal data.
\r\nWe have appointed a suitable person who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact 1MM using the details set out below.
\r\nContact details
\r\nOur full details are:
\r\nUpRising Leadership Programme (trading as One Million Mentors)
\r\nData Protection Officer
\r\nEmail address: dataprotection@onemillionmentors.org.uk
\r\n2nd Floor, Tayside House
\r\n31 Pepper Street
\r\nLondon E14 9RP
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
\r\nChanges to the privacy policy and your duty to inform us of changes
\r\nThis version was last updated on 27 January 2022.
\r\nIt is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
\r\nThird-party links
\r\nThis website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
\r\nThe data we collect about you
\r\nPersonal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
\r\nWe may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
\r\n- \r\n
- \r\nIdentity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender. \r\n
- \r\nContact Data includes home address, work address, email address and telephone numbers. \r\n
- \r\nTechnical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. \r\n
- \r\nProfile Data includes your username and password, your interests, work history, your CV, information about your mentoring reasons and preferences, feedback and survey responses. \r\n
- \r\nUsage Data includes information about how you use our website, the 1MM Platform, and 1MM’s products and services. \r\n
- \r\nMarketing and Communications Data includes your preferences in receiving marketing from 1MM and your communication preferences. \r\n
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
\r\nSpecial Categories of Personal Data
\r\nWe do collect certain Special Categories of Personal Data about you in relation to your race or ethnicity. We also collect information about any criminal convictions and offences, which although is not a part of the Special Categories of Personal Data under GDPR, it is treated similarly.
\r\n1MM uses this data to:
\r\n- \r\n
- Carry out much-needed evaluation and monitoring about mentoring and the impact of mentoring. \r\n
- Share the data with Partner organisations who use the data to provide the mentoring connections with young people as part of our services. The data relating to criminal convictions and offences assists these organisations to make decisions with due regards given to safeguarding young people in their care. \r\n
You have control of this data, which is part of your profile. You are given the option not to provide this information at the time you complete your profile and are free to change it at any time.
\r\nThe Article 9 (of GDPR) conditions under which this is categorised under state:
\r\n(a) the data subject has given explicit consent to the processing of those personal data for one or more specified purposes, except where Union or Member State law provide that the prohibition referred to in paragraph 1 may not be lifted by the data subject; and
\r\n(j) processing is necessary for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) based on Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and the interests of the data subject.
\r\nSensitive data
\r\nIt may be necessary for 1MM to share sensitive information about mentees where there are serious concerns for their safety or the safety of others. The law does not prevent the sharing of sensitive, personal information between organisations where the public interest
\r\nserved outweighs the public interest served by protecting confidentiality – for example, where a serious crime may be prevented. The mentees’s consent to share sensitive information will be sought in line with the 1MM safeguarding policy.
If you fail to provide personal data
\r\nWhere we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
\r\nHow is your personal data collected?
\r\nWe use different methods to collect data from and about you including through:
\r\n- \r\n
- \r\nDirect interactions. You may give us your Identity, Contact and Profile Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: \r\n
- create an account on our website; \r\n
- subscribe to our service; \r\n
- request marketing to be sent to you; or \r\n
- give us some feedback. \r\n
- \r\nAutomated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details. \r\n
- \r\nThird parties or publicly available sources. We may receive personal data about you from various third parties as set out below: \r\n
- Technical Data from the analytics providers such as Google based outside the EU; \r\n
- Identity and Contact Data from third parties with whom we partner for the purposes of providing 1MM services. \r\n
How we use your personal data
\r\nWe will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
\r\n- \r\n
- Where we need to perform the contract we are about to enter into or have entered into with you. \r\n
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. \r\n
- Where we need to comply with a legal or regulatory obligation. This could include the reporting of a safeguarding concern. \r\n
See the Glossary below to find out more about the types of lawful basis that we will rely on to process your personal data.
\r\nGenerally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
\r\nPurposes for which we will use your personal data
\r\nWe have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
\r\nNote that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
\r\nPurpose/Activity | \r\nType of data | \r\nLawful basis for processing including basis of legitimate interest |
---|---|---|
To register you as a new user on the 1MM Platform | \r\n(a) Identity\r\n \r\n (b) Contact \r\n | \r\nPerformance of a contract with you |
To manage our relationship with you which will include:\r\n \r\n (a) Notifying you about changes to our terms or privacy policy \r\n(b) Asking you for feedabck or to take a survey \r\n | \r\n(a) Identity\r\n \r\n (b) Contact \r\n(c) Profile \r\n(d) Marketing and Communications \r\n | \r\n(a) Performance of a contract with you\r\n \r\n (b) Necessary to comply with a legal obligation \r\n(c) Necessary for our legitimate interests (to keep our records updated and to study how 1MM Platform users use our products and services) \r\n |
To enable you to complete a survey | \r\n(a) Identity\r\n \r\n (b) Contact \r\n(c) Profile \r\n(d) Usage \r\n(e) Marketing and Communications \r\n | \r\n(a) Performance of a contract with you\r\n \r\n (b) Necessary for our legitimate interests (to study how 1MM Platform users use our products and services, to develop them and grow our organisation) \r\n |
To administer and protect our organisation, this website, and the 1MM Platform (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | \r\n(a) Identity\r\n \r\n (b) Contact \r\n(c) Technical \r\n | \r\n(a) Necessary for our legitimate interests (for running our organisation, provision of administration and IT services, network security, to prevent fraud and in the context of a organisations reorganisation or group restructuring exercise)\r\n \r\n (b) Necessary to comply with a legal obligation \r\n |
To deliver relevant website and 1MM Platform content to you and measure or understand the effectiveness of the communication we serve to you | \r\n(a) Identity\r\n \r\n (b) Contact \r\n(c) Profile \r\n(d) Usage \r\n(e) Marketing and Communications \r\n(f) Technical \r\n | \r\nNecessary for our legitimate interests (to study how users use our products and services, to develop them, to grow our organisation and to inform our marketing strategy) |
To use data analytics to improve our website, the 1MM Platform, our products and services, marketing, customer relationships and experiences | \r\n(a) Technical\r\n \r\n (b) Usage \r\n | \r\nNecessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our organisation and to inform our marketing strategy) |
To make suggestions and recommendations to you about 1MM products or services that may be of interest to you | \r\n(a) Identity\r\n \r\n (b) Contact \r\n(c) Technical \r\n(d) Usage \r\n(e) Profile \r\n | \r\nNecessary for our legitimate interests (to develop our products and services, and grow our organisation) |
Marketing
\r\nWe strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
\r\nMarketing offers from us
\r\nWe may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which of 1MM’s products, services and offers may be relevant for you (we call this marketing).
\r\nYou will receive marketing communications from us if you have requested information from us or signed up to 1MM’s services and, in each case, you have not opted out of receiving that marketing.
\r\nThird-party marketing
\r\n1MM does not share your data with any third parties for marketing purposes.
\r\nOpting out
\r\nYou can ask us to stop sending you marketing messages at any time by contacting us at any time.
\r\nWhere you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of using the 1MM Platform.
\r\nCookies
\r\nYou can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our policy on cookies.
\r\nChange of purpose
\r\nWe will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
\r\nIf we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
\r\nPlease note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
\r\nDisclosures of your personal data
\r\nWe may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
\r\n- \r\n
- External Third Parties as set out in the Glossary below. \r\n
- Third parties to whom we may choose to sell, transfer, or merge parts of our organisation or our assets. Alternatively, we may seek to acquire other organisations or merge with them. If a change happens to our organisation, then the new owners may use your personal data in the same way as set out in this privacy policy. \r\n
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
\r\nInternational transfers
\r\nWe do not transfer your personal data outside the European Economic Area (EEA).
\r\nData security
\r\nWe have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a organisational need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
\r\nWe have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
\r\nData retention
\r\nHow long will you use my personal data for?
\r\nWe will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
\r\nTo determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
\r\nDetails of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.
\r\nYour legal rights
\r\nUnder certain circumstances, you have rights under data protection laws in relation to your personal data. Please see the Glossary (paragraph 10) for more about each of these rights:
\r\n- \r\n
- Request access to your personal data. \r\n
- Request correction of your personal data. \r\n
- Request erasure of your personal data. \r\n
- Object to processing of your personal data. \r\n
- Request restriction of processing your personal data. \r\n
- Request transfer of your personal data. \r\n
- Right to withdraw consent. \r\n
If you wish to exercise any of the rights set out above, please contact us.
\r\nWhat we may need from you
\r\nWe may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
\r\nTime limit to respond
\r\nWe try to respond to all legitimate requests as soon as possible, usually within one month of the request. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
\r\nGlossary
\r\nLAWFUL BASIS
\r\nLegitimate Interest means the interest of our organisations in conducting and managing our organisations to enable us to give you the best service / product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us
\r\nPerformance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
\r\nComply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
\r\nTHIRD PARTIES
\r\nExternal Third Parties
\r\n- \r\n
- Service providers acting as processors based in the United Kingdom and in India, who provide IT and system administration services. \r\n
- Professional advisers acting as processors or joint controllers including lawyers, auditors and insurers based in the United Kingdom who provide consultancy, legal, insurance and accounting services. \r\n
- Partner organisations acting as processors or joint controllers including schools, colleges, youth organisations and universities, who provide the mentoring connections with young people as part of our services. \r\n
- Statutory agencies such as the police or social services in the event of a serious safeguarding concern. \r\n
YOUR LEGAL RIGHTS
\r\nYou have the right to:
\r\nRequest access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
\r\nRequest correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
\r\nRequest erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
\r\nObject to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
\r\nRequest restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
\r\nRequest the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
\r\nWithdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
\r\nFor Mentees
\r\nContents
\r\nCLAUSE
\r\n- \r\n
- Important information and who we are \r\n
- The data we collect about you \r\n
- How is your personal data collected? \r\n
- How we use your personal data \r\n
- Disclosures of your personal data \r\n
- Data security \r\n
- Data retention \r\n
- Your legal rights \r\n
- Glossary \r\n
Introduction
\r\nWelcome to the One Million Mentors’ privacy policy for mentee surveys (where mentees are adults).
\r\nThe One Million Mentors surveys on the 1MM and Chronus websites is operated by One Million Mentors (“1MM”), a trading name of UpRising Leadership Programme (“UpRising”), and is managed by the director (the “Programme Director”) of the One Million Mentors Programme (the “1MM Programme”).
\r\n1MM respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
\r\nThis privacy policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.
\r\nImportant information and who we are
\r\nPurpose of this privacy policy
\r\nThis privacy policy aims to give you information on how 1MM collects and processes your personal data through your use of the 1MM and Chronus platform, including any data you may provide through this website when you complete a 1MM survey.
\r\nIt is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them.
\r\nController
\r\nUprising Leadership Programme (trading as One Million Mentors) is the controller and responsible for your personal data.
\r\nWe have appointed a suitable person who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact 1MM using the details set out below.
\r\nContact details
\r\nOur full details are:
\r\nUpRising Leadership Programme (trading as One Million Mentors) Data Protection Officer Email address: dataprotection@onemillionmentors.org.uk Unit 2.E.03 35-47 Bethnal Green Road London E1 6LA
\r\nYou have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
\r\nChanges to the privacy policy and your duty to inform us of changes
\r\nThis version was last updated on 27 January 2022.
\r\nIt is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
\r\nThird-party links
\r\nThis website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
\r\nChildren and Privacy
\r\nUsers aged thirteen (13) to seventeen (17) may sign up to use 1MM services via the 1MM website. 1MM may collect some personal data about you, outlined below. All users in this age group should always seek the guidance and permission of your parent or legal guardian before using our services and providing us with personal information.
\r\nWhen you are under the age of sixteen (16), 1MM may also obtain the consent of your parent or legal guardian. Please check our Children’s Privacy statement for information about the use of 1MM’s services by children.
\r\nWe do not collect or process any personal data from children under the age of thirteen (13). If you are aged twelve (12) or under, please do not sign up to our services or provide us with any information about yourself or others.
\r\nIf you are the parent or legal guardian of a child under the age of thirteen (13), and you become aware that your child has provided 1MM with personal information without your consent, please contact us at: dataprotection@onemillionmentors.org.uk.
\r\nFollowing any request for removal from a parent or legal guardian, 1MM will immediately delete all information relating to the identified children from our systems.
\r\nThe data we collect about you
\r\nPersonal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
\r\nWe may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
\r\n- \r\n
- \r\nIdentity Data includes your Student ID and the initials of your name. Other Identity data such as first name, last name, username or similar identifier, title, date of birth (age in the case of children) and gender can also be collected here. Depending on requirements, we may not request all of this information. \r\n
- \r\nDisability data includes data about whether or not you consider yourself to have a disability. You are given the option not to provide this information at the time you complete your information. \r\n
- \r\nTechnical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and other technology on the devices you use to access this website. \r\n
- \r\nUsage Data includes information about how you use the 1MM and Chronus website, and 1MM’s products and services. \r\n
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
\r\nWe do collect certain Special Categories of Personal Data about you in relation to your race or ethnicity.
\r\n1MM uses this data to:
\r\n- \r\n
- Carry out much-needed monitoring and evaluation about mentoring and the impact of mentoring. \r\n
You have control of this data, which is part of your profile. You are given the option not to provide this information at the time you complete your information.
\r\nThe Article 9 (of GDPR) conditions under which this is categorised under state:
\r\n(a) the data subject has given explicit consent to the processing of those personal data for one or more specified purposes, except where Union or Member State law provide that the prohibition referred to in paragraph 1 may not be lifted by the data subject; and
\r\n(j) processing is necessary for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) based on Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and the interests of the data subject.]
\r\nIf you fail to provide personal data
\r\nWhere we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
\r\nHow is your personal data collected?
\r\nWe use different methods to collect data from and about you including through:
\r\nDirect interactions. You may give us your Identity, Contact and Profile Data by filling in online forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
\r\n- \r\n
- create an account on our website; \r\n
- complete an online survey; \r\n
- subscribe to our service; \r\n
- request marketing to be sent to you; or \r\n
- give us some feedback. \r\n
Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:
\r\n- \r\n
- Technical Data from the analytics providers such as Google based outside the EU; \r\n
- Identity and Contact Data from third parties with whom we partner for the purposes of providing 1MM services. \r\n
How we use your personal data
\r\nWe will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
\r\n- \r\n
- Where we need to perform the contract we are about to enter into or have entered into with you. \r\n
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. \r\n
- Where we need to comply with a legal or regulatory obligation. This could include the reporting of a safeguarding concern. \r\n
See the Glossary below to find out more about the types of lawful basis that we will rely on to process your personal data.
\r\nGenerally, we do not rely on consent as a legal basis for processing your personal data.
\r\nPurposes for which we will use your personal data
\r\nWe have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
\r\nNote that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
\r\nPurpose/Activity | \r\nType of data | \r\nLawful basis for processing including basis of legitimate interest |
To enable you to complete survey(s) and identify your survey results across your mentoring period | \r\n(a) Student ID\r\n \r\n (b) Initials of your name \r\n(c) Other identity data such as first name, last name, username or similar identifier, title, date of birth and gender \r\n(d) Disability status with the option not to provide this data \r\n(e) Usage \r\n(f) Marketing and Communications \r\n | \r\n(a) Performance of a contract with you\r\n \r\n (b) Necessary for our legitimate interests (to study how 1MM participants use our products and services, to develop them and grow our organisation) \r\n |
To administer and protect our organisation (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | \r\n(a) Identity\r\n \r\n (b) Technical \r\n | \r\n(a) Necessary for our legitimate interests (for running our organisation, provision of administration and IT services, network security, to prevent fraud and in the context of a organisations reorganisation or group restructuring exercise)\r\n \r\n (b) Necessary to comply with a legal obligation \r\n |
To use data analytics to improve our, our products and services, marketing, customer relationships and experiences | \r\n(a) Technical\r\n \r\n (b) Usage \r\n | \r\nNecessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our organisation and to inform our marketing strategy) |
Third-party marketing
\r\n1MM does not share your data with any third parties for marketing purposes.
\r\nOpting out
\r\nYou can ask us to stop sending you marketing messages at any time by contacting us at any time.
\r\nCookies
\r\nYou can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
\r\nChange of purpose
\r\nWe will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
\r\nIf we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
\r\nPlease note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
\r\nDisclosures of your personal data
\r\nWe may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
\r\n- \r\n
- External Third Parties as set out in the Glossary below. \r\n
- Third parties to whom we may choose to sell, transfer, or merge parts of our organisation or our assets. Alternatively, we may seek to acquire other organisations or merge with them. If a change happens to our organisation, then the new owners may use your personal data in the same way as set out in this privacy policy. \r\n
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
\r\nData security
\r\nWe have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a organisational need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
\r\nWe have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
\r\nData retention
\r\nHow long will you use my personal data for?
\r\nWe will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
\r\nTo determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
\r\nDetails of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.
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YOUR LEGAL RIGHTS
\r\nYou have the right to:
\r\nRequest access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
\r\nRequest correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
\r\nRequest erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
\r\nObject to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
\r\nRequest restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
\r\nRequest the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
\r\nConsent
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